September 2022

TERMS

Membership

Membership with Alliance for Affordable Services (Alliance) provides access to insured and non-insured benefits in exchange for payment of dues to the corporation. Alliance does not market or issue health insurance or any other insurance and Alliance membership is not an insurance contract. Health benefits available among the Alliance benefit packages such as but not limited to dental, prescription drugs, accident payments, and health and life insurance payments are issued by third-party providers and are subject to the terms and conditions of such third-party providers.

Benefits

Alliance benefits are available to all members, but they may vary based upon membership level, package option, or member’s state of residence and therefore are subject to change.  Certain limitations, restrictions and exclusions may apply. Benefit providers reserve the right to withdraw or change their offers without notice. Benefit descriptions are taken from the benefit providers’ marketing materials and members should carefully examine benefit information before choosing any benefit. Alliance makes no affirmation of fact or promise relating to the goods, services or benefits and specifically disclaims any warranty, expressed or implied, as to the merchantability of the goods, services or benefits or their suitability for the purposes desired or expected by member electing such benefit. To be entitled to Alliance benefits, you must be a member in good standing and payment of dues must be current.  If in the event there is any inconsistency in the language used in the benefit description and services provided to you on behalf of Alliance made by any employee, representative, or independent contractor, the language on the website will govern.

Arbitration

All disputes, claims and controversies between current or former Members and Alliance shall be settled totally and finally by arbitration in Dallas, Texas, or such other location as Alliance prescribes, and administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. There shall be one arbitrator who shall be an attorney who shall have expertise in business law transactions, and preferably an attorney knowledgeable in the direct selling industry. Alliance shall select the arbitrator at its sole discretion from the panel which the American Arbitration Association provides. Each party to the arbitration shall be responsible for its own costs and expenses of arbitration, including legal and filing fees. If a Member files a claim or counterclaim against Alliance, a Member shall do so on an individual basis and not with any other Member or as part of a class action. The arbitrator shall have the right in his or her discretion to authorize the obtaining of discovery, including the taking of depositions of witnesses for the purpose of discovery. The presentations of parties in the arbitration proceeding shall be commenced and completed within sixty (60) days after the selection of the arbitrator and the arbitrator shall render his or her decision in writing within thirty (30) days after the completion of such presentations. The decision of the arbitrator shall be final and binding on the parties and may, if need be, be reduced to a judgment in any court of competent jurisdiction*.  At the request of any party, the arbitrator shall make and provide to the parties written findings of fact and conclusions of law. This agreement to arbitrate shall survive any termination or expiration of the Membership.

 

PRIVACY POLICY

The Alliance for Affordable Services respects the privacy of our website visitors and members. The following privacy statement is provided so you will understand the information gathering and dissemination practices of Alliance.

The Information We Collect

Alliance collects and uses personal information for legitimate business purposes and our privacy promise is to continue to protect your right to privacy. Alliance will not share the nonpublic personal information of current or former members with non-affiliated third parties except in these cases:

• As permitted by law. For example, providing information to industry regulators, to law enforcement agencies, for fraud prevention, to credit bureaus and to third parties that assist us in processing the transactions you authorize and in mailing materials to you.
• With parties that assist Alliance in promoting our own products and services, such as printers, mail houses, and list management companies. It is Alliance’s policy to include confidentiality and data protection provisions in the contracts we make with these companies. We provide them with the limited information they need to perform their services for Alliance, such as names and addresses collected through our transactions.
• With partner companies engaged in value-added services. These are companies whose products/services are offered by Alliance, such as companies engaged in travel reservations and discount programs. Alliance shares data with these partner companies to ensure that Alliance and its members are receiving the benefits of the relationship. We provide them only identifying information, such as your name, address, email, and phone number, and work together to avoid unnecessary mailings. Alliance’s partner companies are also contractually required to protect the confidentiality and security of the information we provide.

Alliance collects the following information about customers and former customers and may share it within Alliance’s family of companies:

• Information you provide to us on applications and other forms.
• Information about your transactions with us.
• Your status as a customer with our partner companies.
• Information from industry databases, researchers, and marketing data providers.
• On our website, we collect site usage and the previous website addresses

How We Use the Information

Alliance may use the information collected to improve the content of our website; analyze usage trends and measure demographics; customize the content and/or layout of the site for members who are logged in; support the operation of the site; and notify members about updates to our website. Member information may be made available to benefit providers for the purpose of determining benefit eligibility. Alliance limits disclosure of your information to those disclosures that are permitted or required by law.

Alliance does not sell, rent or disseminate any nonpublic personal information you have provided to us. Whenever a benefit provider wants to promote their services to our members, we 1) review and approve the promotional materials and/or 2) receive the promotional materials from the benefit provider and conduct the distribution ourselves.

Collection of Information by Third-Party Sites or Ad Networks

Third-Party Sites
Benefit providers administer their own websites by which they provide their services to Alliance members. When a member chooses to take advantage of a service, he/she makes direct contact with the third party. These companies have their own privacy and data collection practices and are not covered by this policy.

Ad Networks
Alliance does not partner with or have special relationships with any ad server companies.

Collection of Data from Children

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Mobile Application Privacy

When you download the AMP Mobile App, you authorize and consent to the collection, storage, and use of any information and data related to or derived from the use of the AMP Mobile Application. Information may include, but is not limited to, search requests, search results, patterns, data, and suggestions based on user actions. Your personal information will be kept in a secured database, and we use appropriate technical and procedural security measures to protect your personal information. Alliance will not share any information collected from you for any purpose other than to facilitate service and/ or improve the service of the mobile application itself.

Geographic Location-Based Services Privacy

During the use of the mobile app, helping you find a provider nearest your location is a component of our service. We provide a link to a third-party map service in good faith and as an added convenience to members. Alliance does not collect your geographic location. Alliance is not responsible for examining or evaluating the content or accuracy of any such third-party website. Alliance is not responsible for the privacy practices provided by those sites. We encourage you to be aware when you leave our website and/or our mobile app that you read the privacy policies of each website you visit as the policy of those sites may differ from ours.

How You Can Access or Correct Information

Alliance Members have access to and can edit the following member account information from the “My Web Account” page: Password; Email address; Billing address; Shipping address for web orders.

Alliance Members can also view, but not edit, the following member account information: Username; Member number; Membership plan type; and Year of account creation.

Security of Your Personal Information

We always use industry-standard encryption technologies when transferring and receiving personal data exchanged with our site. When we transfer and receive certain types of sensitive information, we redirect visitors to a secure server. We have appropriate security measures in place to seek to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

Opt-Out Right

Visitors may opt out of having their personal information used by Alliance to send promotional correspondence or educational materials by writing to the address or calling the phone number below during business hours.

Changes to This Statement

From time to time, we may use visitor and member information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website. If you are concerned about how your information is used, you should check our website periodically for the latest information.

If you feel that this site is not following its stated information policy, you may contact us at the address or phone number below.

How to Contact Us

Alliance
P.O. Box 612547
Dallas, TX 75261-2547

1-800-733-2242

www.AllianceDirectBenefits.com/Contact